MAILING ADDRESS: C/ STUDIO Nº 3 28023, MADRID

EMAIL ADDRESS: protecciondedatos@remax.es

MAIN OBJECT: Provide advice to franchisees as well as serve as a housing search engine and link it with the office that manages housing.

In accordance with current and applicable regulations on the protection of personal data, we inform you that your data will be incorporated into the treatment system owned by CDC FRANQUICIADORA INMOBILIARIA SA with NIF A81008161 and registered office at C/ ESTUDIO Nº 3 28023, MADRID, and that their respective purposes, conservation periods and legitimizing bases are listed below. For those treatments that require it, the possible elaboration of profiles and automated decisions are also reported, as well as the possible assignments and international transfers that CDC FRANQUICIADORA INMOBILIARIA SA plans to carry out:

TREATMENTS CARRIED OUT

Website management :

Purpose: Treatment and management of the data necessary for the functionality of the website

Conservation period: while the consent given lasts

Legitimate basis: The consent of the interested party

Type of Data: Merely identifying data

Assignments: Not foreseen. However, it can be made available to service providers of the Responsible when they are strictly necessary for the provision of services related to the purposes of the treatment.

International transfers: Not foreseen

Profile elaborations: Not foreseen

Contact details of offices and agents

Purpose: Treatment and management of the data of the offices and their agents.

Conservation period: Duration of the contract.

Legitimate basis: Performance of a contract

Type of Data: Merely identifying data

Assignments: Not foreseen. However, it can be made available to service providers of the Responsible when they are strictly necessary for the provision of services related to the purposes of the treatment. It is also reported that your data may be communicated to other companies of the Remax group for administrative purposes. The basis that legitimizes this communication is the legitimate interest of the data controller.

International transfers: Not foreseen

Profile elaborations: Not foreseen

Web form, email and telephone

Purpose: Respond to your queries and/or requests for information through any communication channel, such as the web, email and/or telephone.

Conservation period: as long as the consent given is maintained.

Legitimate basis: The consent of the interested party

Type of Data: Merely identifying data

Assignments: Your data will not be communicated to third parties, unless necessary by legal obligation. Additionally, service providers that CDC FRANQUICIADORA INMOBILIARIA SA hires or may hire and who have the status of data processors may have access to your personal data. It is reported that in certain cases, your query may be directed to the nearest Remax office, according to the indicated zip code.

International transfers: Not foreseen

Profile elaborations: Not foreseen

Regulatory compliance management

Purpose: Management and processing of obligations and duties arising from compliance with the regulations to which the entity is subject

Conservation period: conservation of the copies of the documents until the prescription of the actions to claim a possible responsibility

Legitimate basis: Compliance with a law

Type of Data: Merely identifying data

Assignments: Your data will be communicated if necessary to Agencies and/or public administration with competence in the matter in order to comply with the obligations established in the applicable regulations. In addition, it is reported that the legitimizing basis of the assignment is to comply with the obligations established in the applicable regulations.

International transfers: Not foreseen

Profile elaborations: Not foreseen

Newsletters

Purpose: Collection, registration and processing of data for marketing purposes.

Conservation period: as long as the consent given is maintained

Legitimate basis: The consent of the interested party

Type of Data: Merely identifying data

Assignments: Not foreseen. However, it can be made available to service providers such as Mailchimp when strictly necessary.

International transfers: Not foreseen

Profile elaborations: Not foreseen

Commercial activities

Purpose: Collection, registration and processing of data for purposes of advertising and commercial prospecting of our courses, workshops, webinars, information of interest to franchisees, etc.

Conservation period: as long as the consent given is maintained

Legitimate basis: The consent of the interested party and legitimate interest.

Type of Data: Merely identifying data

Assignments: Your data will not be communicated to third parties, unless necessary by legal obligation. Additionally, service providers that CDC FRANQUICIADORA INMOBILIARIA SA hires or may hire and who have the status of data processors may have access to your personal data.

International transfers: Not foreseen

Profile elaborations: Not foreseen

Conservation period: For the execution of the contract

Legitimate basis: The execution of the service contract

Type of Data: Merely identifying data

Assignments: No assignments are foreseen. However, for access to the platform, your data will be connected to Google, as a service provider.

International transfers: Not foreseen

Profile elaborations: Not foreseen

Real estate valuation simulator

Purpose: Management of the information collected to send the valuation of a property

Conservation period: while the consent given lasts

Legitimate basis: The consent of the interested party

Type of Data: Merely identifying data

Assignments: Your data may be communicated to other Remax offices close to the real estate for which the valuation is requested. The basis that legitimizes this communication is your consent

International transfers: Not foreseen

Profile elaborations: Not foreseen

Installing cookies

Purpose : Management and installation of cookies

Retention period : As long as the consent given is maintained

Legitimate basis : The consent of the interested party

Data Type : Merely identifying data

Assignments : None planned

International transfers : Not foreseen

Profiling : Not planned

Image processing

Purpose : Capture, record and process images captured through photographs
and/or videos made by the entity, with the aim of enhancing the corporate image and/or promoting
the entity’s activities and publishing them on the entity’s website and/or social networks.

Retention period : As long as the consent given is maintained

Legitimate basis : The consent of the interested party

Data Type : Merely identifying data

Assignments : None planned

International transfers : Not foreseen

Profiling : Not planned

Real estate sales management

Purpose : Processing the sale of the property

Retention period : 5 years in compliance with tax law and 10 years for tax documentation in
compliance with Organic Law 7/2012

Legitimate basis : Execution of the contract

Data Type : Merely identifying data.

Assignments : Your data may be communicated to potential buyers or tenants of housing, the Tax Agency, banks and savings banks.

International transfers : Not foreseen

Profiling : Not planned

Ethical Channel

Purpose : Only to manage the complaint filed and any necessary steps to carry out the investigation or necessary procedure.

Retention period : Once the reason for the claim has ended, CDC FRANQUICIADORA INMOBILIARIA SA will retain your personal data for the duration of the legal limitation periods or for claims. After the legal limitation periods have elapsed, we will destroy your data.

Legitimate basis : The consent of the interested party and compliance with a legal obligation.

Data Type : Merely identifying data

Transfers : Data will not be transferred to third parties, except under legal obligation.

International transfers : Not foreseen

Profiling : Not planned

Rights of the interested parties

CDC FRANQUICIADORA INMOBILIARIA SA informs Users that they may exercise the rights of access, rectification, limitation, deletion, portability and opposition to the processing of their personal data before the Data Controller, as well as the withdrawal of the consent given.

Likewise, you are informed that if you have contacted a Remax office, contact it to exercise your rights.

• Right of Access: It is the right of the user to obtain information about their specific personal data and the treatment that has been carried out or carried out, as well as the information available on the origin of said data and the communications made or planned thereof.
• Right of Rectification: It is the right of the affected party to modify the data that turns out to be inaccurate or incomplete. It can only be satisfied in relation to that information that is under the control of the platform, for example, deleting comments published on the page itself, images or web content containing personal data of the user.
• Right to Limitation of treatment: It is the right to limit the purposes of the treatment originally provided by the person in charge of the treatment. Es el derecho a que se limiten los fines del tratamiento previstos de forma original por el responsable del tratamiento.
• Right of Suppression: It is the right to delete the personal data of the user, except for what is provided in the RGPD itself or in other applicable regulations that determine the obligatory nature of their conservation, in a timely manner.
• Right of portability: The right to receive the personal data that the user has provided, in a structured format, of common use and mechanical reading, and to transmit them to another person in charge.
• Right of Opposition: It is the right of the user not to carry out the processing of their personal data or to cease their processing by the platform.

In order to exercise any of the rights described above, you must meet the following requirements:

• Presentation of a letter to the address C/ ESTUDIO Nº 3 28023, MADRID (to the attention of CDC FRANQUICIADORA INMOBILIARIA SA) or through the email protecciondedatos@remax.es.
• Name and surname of the interested party. In the exceptional cases where representation is permitted, identification by the same means will also be required for the person representing them, as well as the document proving the representation. If there are reasonable doubts about the applicant’s identity, additional information proving their identity may be requested.
• o Petition in which the request is specified. (Exercise in which the information you want to access is requested). If you do not refer to a specific file, you will be provided with all the information that is available with your personal data. If you request information from a specific file, only the information from this file. If you request information related to a third party, it can never be provided. If you request it by phone, you will be told to do so in writing and you will be informed of how you can do it and the address to which you have to send it. You will never be given information over the phone.
• o Address for notification purposes. o Date and signature of the applicant.
• o Supporting documents of the request made. o The interested party must use any means to prove the sending and receipt of the request.

Finally, we inform you that you have the right to file a claim with the Spanish Agency for Data Protection in the event that you are aware of or consider that an event may entail a breach of the applicable regulations on data protection.

CDC FRANQUICIADORA INMOBILIARIA SA undertakes to adopt the necessary technical and organizational measures, according to the level of risks that accompany the treatments carried out by them and indicated in the section on the terms and conditions of use, in order to guarantee their integrity, confidentiality and availability.